Client Advisor, IT solution consultant. Expert in business process modeling and analytics. ((OTRS)) Community Edition instructor.
At Focus Telecom, he was responsible for the sales of SaaS Help Desk systems and such services as CTI, VoiP and IVR. Sebastian has also worked as Key Account Manager at Empik Group and Sales Manager at ZenCard, and has successfully completed dozens of ((OTRS)) Community Edition implementations.
At Centuran Consulting, he supervises the work of programming teams responsible for implementing ((OTRS)) Community Edition and other IT systems. Sebastian tailors every offer to meet the specific needs of the client. In addition, he organizes commercial presentations and teaches training courses for future system users.