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  • Home
  • ((OTRS)) CE Implementation
    • Request Demo
  • Services
    • Help Desk System
    • CTI. Phone integration
    • ITSM. IT Service Management
    • Kanban Board for ((OTRS)) CE
  • Why us
    • Client Reviews
    • Team
    • Continued Development of ((OTRS)) CE
    • Blog
  • Contact
  • EN
  • PL
Home>Services > Custom OTRS extensions > Kanban Board

Kanban Board

Get a clear view of current tickets. Manage tickets easily by drag&drop.

Get the Add‑On

About Kanban Board for ((OTRS)) Community Edition

Full overview of ticket states

Tickets are displayed as cards on your Board. They are organized in columns according to their state: new, open, pending reminder, etc.

Other views: by ticket owner and ticket queue

Select a different Board mode to view tickets organized by owner or by queue.

Updating tickets by drag&drop

Need to change the state of the ticket, its owner, or move it to another queue? Simply drag it over to a different column or row on the Board.

Quick access to ticket details

Clicking on the card opens a quick edit popup, allowing you to set new priority for the ticket or add a new note.

Kanban Board in Action

Screenshots

  • View according to the ticket owners
  • View according to the ticket states
  • Quick access to ticket editing
  • Simple change of ticket state by drag&drop

Add‑On Information

Vendor

Last version

Centuran

1.0

((OTRS)) CE version

Tags

6.x

productivity, UI, Kanban

Documentation and Links

Download the User Manual (.PDF, <1 MB)

Get the OTRS Kanban Board

Leave us your contact details and we’ll get back to you with more information on Kanban Board, set up a demo version, and answer any questions that you may have.
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    Centuran Consulting

    Your local ((OTRS)) Community Edition implementation partner. 17 years of experience in the IT industry.

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    • Client Reviews
    • Team
    • Continued Development of ((OTRS)) CE
    • Blog
    • Contact

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