Andy Manning
Andy ManningBrand Director at UK2 (a THG company)

”We found their services to be very effective and they conducted themselves in accordance with best practices and maintained excellent communication throughout the project.”

Tomasz Ćwikliński
Tomasz ĆwiklińskiIT Manager at ManpowerGroup

”An important aspect of the cooperation was very high flexibility, openness and understanding of our needs. We definitely recommend Centuran Consulting as a reliable technological partner.”

Aleksandra Pietruczuk
Aleksandra PietruczukTransaction Process Director at Impel Business Solutions

“As BPO pioneers, we believe in outsourcing specialized tasks to external experts. Centuran proved to be an excellent choice in this role. They helped us replace group e‑mail inboxes with a convenient ticketing system, enabling us to handle 2500+ e‑mails a day. They were also able to help us customize the new system by adding several new features, including thousands of message filters.”

Adam Parysz
Adam ParyszIT Director at Wydawnictwo Bauer Sp. z o.o.

“Wydawnictwo Bauer is a part of Bauer Media Group – Europe's largest magazine publisher. Centuran Consulting helped us automate our cost allocation process using OTRS, which required integrating data with an ERP system. The Centuran team correctly identified our needs and recommended us the right solutions. We have also received detailed documentation from the audit.“

Mariusz Słomczyński
Mariusz SłomczyńskiVice-president at Computex Sp. z o.o.

“Centuran is a reliable partner in the project for our Client, the Social Insurance Institution (ZUS). The developers demonstrated very good knowledge of OTRS. They quickly implemented the OTRS system and integrated it with the Customer's ticketing system (HP Service Manager) using SOAP services.”

Adam Andrzejczyk
Adam AndrzejczykIT System Administrator at Enel‑Med Medical Center

”Thank you for your responsiveness and on‑point questions. We confirm your competences in OTRS and Active Directory integration. We are interesting in extending our cooperation."

Robert Gosik
Robert GosikIT Service Director at Synektik S.A.

”They proactively approached the needs of Synektik and tailored the solution, while overcoming the encountered difficulties and technical limitations of the standard version of OTRS.”

Dariusz Chorostowski
Dariusz ChorostowskiIT Operations Manager at TuMieszkamy (Zespół Zarządców Nieruchomości Sp. z o.o.)

“Working with Centuran has paid off – our ticketing system is much more efficient now. Since we are among the largest real estate managers in Poland, this is extremely vital to us. The Centuran specialists accurately diagnosed those areas which required improvement, and efficiently modified our OTRS.”

Marcin Kowalczyk
Marcin KowalczykDirector at Robbo Professional Sp. z o.o.

“Thanks to Centuran, we were able to transfer ticket management from our mailbox to a Help Desk system (OTRS) within the span of a single week. The quality of communication with the technical team deserves particular praise. The consultants explained to us the reasoning behind using particular solutions and their implementation process in a clear and exhaustive manner.”

Piotr Janczyk
Piotr JanczykCEO & Founder at Bilander Group Sp. z o.o.

”Representatives of Centuran Consulting displayed an absolute commitment and flexible approach to the constantly evolving needs of the Bilander Group.”

Grzegorz Brol
Grzegorz BrolPresident at Integrity Partners Sp. z o.o.

”We recommend Centuran Consulting as top-class experts in OTRS deployment. Consultants kept us updated on the progress at all times. They also made sure that the deployment of the new version did not interfere with the everyday business operations of the client.”

Jacek Jankowski
Jacek JankowskiMember of the Board at Zeto Poznań

”We are fully satisfied with the training session on the advanced usage of OTRS with ITSM and FAQ modules. We recommend Centuran Consulting as a professional and trusted partner for any work related to OTRS.”

Agnieszka Kryńska
Agnieszka KryńskaCEO at redIQ

“Centuran demonstrated extensive knowledge of the processes and the customization possibilities of the OTRS. Based on the audit and the documentation received, we can easily recommend Centuran Consulting as a competent OTRS advisor.”