Implementation of OTRS
We offer comprehensive OTRS implementation services for organisations and enterprises of different sizes. We prepare the environment, manage integration with other systems, and migrate data from previously used solutions.
Customisation of OTRS
We customise the OTRS application to tailor it to the specific requirements of an enterprise and to its internal processes, as well as to allow for effective interoperability with other IT systems.
New OTRS Package – Kanban Board
Today we are introducing a new add-on package for OTRS – a Kanban board created by our team. For many years, the Kanban board has been a convenient and effective…
GDPR – a challenge for company IT systems
There are only seventy days left until the EU’s General Data Protection Regulation (GDPR) comes into effect. From 25th of May, companies that collect and process personal data will have…