New OTRS Package – Kanban Board

Today we are introducing a new add-on package for OTRS – a Kanban board created by our team. For many years, the Kanban board has been a convenient and effective…

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GDPR – a challenge for company IT systems

There are only seventy days left until the EU’s General Data Protection Regulation (GDPR) comes into effect. From 25th of May, companies that collect and process personal data will have…

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