Client Advisor focused on identifying business needs. Responsible for ((OTRS)) Community Edition presentations.
He has acquired professional experienced working at the software development company Sidnet and the training company FPL, where he conducted employee opinion polls for clients such as Warta and Pepco, as well as the project “Veolia Poland Annual Performance Assessment”. Holder of the following certificates: PRINCE2 and SPSS Technology Expert. Graduate of economic analytics from the University of Łódź. Michał has a wealth of experience managing research and development projects, and brings expertise in HR, economics and business intelligence.
At Centuran Consulting, he supervises ongoing projects and is in constant contact with clients. He creates customized offers for new clients, presents the functionalities offered by ((OTRS)) Community Edition and organizes training sessions for future users of the system. Michał also specializes in corporate open‑source solutions and integrating Help Desk ((OTRS)) Community Edition with other software.