Analytics and complex integration expert. Programmer specializing in business process modeling and implementation. ((OTRS)) Community Edition instructor.
PRINCE2‑certified project leader well‑versed in ITIL best practices. He has acquired professional experience in companies such as Siemens Poland. Jakub has a Master’s degree from the Faculty of Electrical Engineering of the Warsaw University of Technology. The programming languages he uses include Perl and JavaScript. He is also proficient in ((OTRS)) Community Edition, with more than 6 years of experience implementing the system in the enterprise sector.
Jakub manages the finances of Centuran Consulting. He is responsible for business processes in large-scale projects, implementing new processes and streamlining existing ones. He also manages ((OTRS)) Community Edition integrations with client IT infrastructure. In addition, Jakub teaches training courses for future system users.