Expert in data migration and ((OTRS) CE integration with other ticker management systems, ERP, and Business Intelligence systems. Creator of custom add‑ons.
At Centuran Consulting, he conducts implementations of the open‑source ((OTRS)) Community Edition and builds custom add‑ons for the system. He supports the processes of business analytics, planning of cost‑optimized solutions, and creation of technical specifications. He automates repeatable operations and trains future ((OTRS)) CE users.